Headline numbers

What changed.

3.2× ROAS uplift

Blended return on ad spend across Google and Meta, measured against a 90-day pre-engagement baseline.

−38% cost per booking

Cost to acquire a confirmed direct booking, not just a click or a form fill. Verified against the property booking engine.

+190% direct revenue

Revenue from the brand.com booking channel, isolated from OTAs and group bookings.

70+ hotels across MEA

Hilton's Middle East & Africa portfolio — from UAE and KSA flagships out to the wider regional footprint, run on a single unified architecture.

2,400+ creative variants

Produced and tested by VIMC01 across English and Arabic over the six-month engagement.

Real-time bidding

VIMP01 runs continuous bid optimisation by audience, daypart, and property — adjusted hourly, reviewed weekly.

The brief

What Hilton needed.

Hilton's MEA properties had been running independent paid campaigns through a patchwork of regional agencies and in-house teams over the prior three years. The result: brand inconsistency across markets, audience cannibalisation between properties in the same city, no cross-portfolio learning, and no blended view of performance for regional leadership.

Hilton's MEA leadership wanted a unified architecture that respected each property's positioning and market context while learning across the portfolio — and a creative engine that could keep up with the volume of testing required to find what actually worked, in both English and Arabic.

What we did

Six weeks to rebuild. Rolled out across MEA.

Weeks 1–2 VIMD01 audited 18 months of historic spend across the MEA portfolio. Identified overlapping audiences burning ~22% of the budget on internal competition between properties in the same metro.
Weeks 3–4 VIMS01 produced the unified campaign architecture: shared brand layer, regional demand layer, property-specific intent layer. Approved by Hilton MEA marketing.
Weeks 5–6 VIMP01 migrated paid spend into the new architecture, starting with the UAE and KSA flagship cluster. VIMC01 produced the launch creative pack — 320 variants across English and Arabic at launch.
Months 2–3 Continuous testing in the launch cluster. VIMP01's bid model trained on the new campaign structure. VIMC01's creative win-rate climbed from 8% to 31%.
Months 4–5 Performance stabilised at 3.2× ROAS on the launch cluster. Architecture rolled out across the wider MEA portfolio in regional cohorts. VIMC01 handed VIMD01 the highest-performing creative archetypes.
Month 6+ Operational mode across 70+ hotels — portfolio-wide weekly review, property-level monthly deep dives. Each new property added compounds the system's data advantage.

In their words

What the client said.

"We'd tried three agencies before VIMDRIVE. The difference isn't just the AI — it's that the system never stops working. VIMP01 is optimising our campaigns at 2am when our in-house team is asleep. The ROAS numbers speak for themselves."

A
Ahmed Al-Rashidi
VP Marketing, Hilton MEA

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